Privacy Policy

Last updated: 5/26/2026

NDPR Compliant

Introduction

TixUp ("we," "our," or "us") is dedicated to protecting your privacy and ensuring the absolute security of your personal information. This policy outlines our commitment to standard Nigerian Data Protection Regulation (NDPR) 2019 compliance.

By using our platform, you trust us with your data, and we take that responsibility seriously through advanced encryption and secure storage protocols.

Information We Collect

Registry Data

Full Legal Name
Email Address
NIN for Organizers
Government-issued ID
Event Analytics
Transaction History

Technical Fingerprint

We collect IP addresses, device identifiers, and browser patterns to prevent fraud and ensure the integrity of our ticket-selling marketplace.

Data Security

We implement military-grade technical and organizational measures to safeguard your information:

AES-256 Encryption

Data is encrypted both in transit and at rest.

Access Minimization

Only essential staff can access verifying documents.

Privacy concerns? Reach our DPO at support@tixup.events